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Something not working?

For businesses already listed on UrgeOn. This reaches Mindful Coding Solutions, who built and run the platform.

Support is for businesses listed on UrgeOn. Sign in and we will know which listing you are asking about.

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Things worth checking first

  • Stats showing zero? Only activity on TheBocX is counted. Viewing your own listing here does not register.
  • Just went live? Numbers appear once your page on TheBocX has visitors, which can take a few days.
  • Report did not arrive? Check the report email address on your listing — it can differ from your sign-in address.
  • Payment question? Invoices, cards and cancellation all live on your billing page.

What helps us fix it faster

Tell us which listing, what you expected, and what happened instead. A screenshot is worth several paragraphs.

Thinking of listing but not signed up yet? That is a question for the UrgeOn team — ask them here.